Experts in Public Sector AI Development

Our solutions leverage AI to empower agencies with advanced customer service, custom AI development and AI Governance.

Our Virtual Assistant in Featured Public Agencies
Wake County Courts
North Carolina DMV
Wake County Sheriff
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AI Solutions

We offer multiple AI solutions to improve outcome.

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Virtual Assistants

NLP technologies to deliver intuitive, user-friendly experiences that help citizens access vital information and services around the clock.

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Custom AI Development

Creating intelligent solutions that are tailored to the specific needs, goals, and data sources of each client.

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AI Compliance

AI guidelines on privacy, fairness, accountability, and risk management standards.

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Case Study

Repply helps North Carolina courthouse reduce call volume by 37%

After launching virtual assistant, there was a 37% decrease in the call volume handled by courthouse staff. With 398,298 fewer phone calls during the first year of operation, the AI-based messages helped Wake County Courthouse work more efficiently and productively.

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Testimonials

What our Clients Says

Here is what our clients say about Repply's virtual assistants.

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Blair Williams

Wake County Courthouse

“The Cloud AI chatbot allows a significant share of our clients to obtain information on the most frequently asked questions without having to tie up one of our team members. In a resource-poor working environment, anything that frees up resources is a big benefit.”

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Communications Director

North Carolina DMV

“Our chatbot provides instant answers to common questions about licensing, registration, office hours, and more, helping reduce wait times and improving overall customer experience. It’s a major step in our commitment to serve the public with efficiency and excellence.”

Blog Posts

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Our Approach to Implementing Responsible AI

Artificial Intelligence (AI) continues to revolutionize industries, streamlining operations, enhancing decision-making, and driving innovation. However, with this transformation comes the responsibility to ensure AI is used ethically, securely, and transparently.

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Exploring Vector Store Databases: A Simple Guide

One of the latest innovations in the AI development is the Vector Store Database. But what exactly is it, and how does it work? Let's take a look in simple terms.

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Using Retrieval Augmented Generation (RAG) to Tackle LLM Hallucinations

In the field of natural language processing (NLP), Large Language Models (LLMs) has revolutionized how computers understand and generate human language.

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GET IN TOUCH WITH US

If you have any questions or want to discuss your project - please contact us.

Phone Number

984.212.2503

Email Address

info@repply.ai